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Cleaner and homeowner doing final walkthrough together to confirm satisfaction
Our Promise

The 100% Boutique
Cleaning Guarantee

Not satisfied? We'll come back to make it right. No questions asked, no extra charge.

Our Promise to Every Lake Lanier Home

When you invite us into your home, you're trusting us with more than a cleaning checklist — you're trusting us with your sanctuary. The 100% Boutique Cleaning Guarantee is how we honor that trust.

If any area of your home doesn't meet your standards after we've completed a cleaning, reach out to us. We'll come back at no additional charge and re-clean that area until it's right.

This isn't a fine-print promise. It's the way we've operated for 15+ years across 1,000+ Lake Lanier homes. Every client, every service, every visit.

Mara Guilford
Owner & Founder — Learn more about Mara
How It Works

How Our Re-Clean Promise Works

Simple, transparent, and designed to protect your peace of mind.

01

Complete Your Cleaning

Your dedicated team finishes the service following your customized cleaning plan.

02

Walk Through Your Home

Take a few minutes to review the work. Look at the areas that matter most to you.

03

Reach Out to Us

Call (678) 296-2926 or message us through the contact form. Tell us exactly what needs attention.

04

We Come Back to Make It Right

Your team returns to re-clean the specific areas — no questions, no added charges, no pressure.

Why We Stand Behind It

Why We Can Stand Behind Our Work

Most cleaning companies can't afford an unconditional re-clean guarantee because their service model doesn't support it. Ours does.

Small, Dedicated Teams

We assign the same small team to your home for every visit. The people cleaning your home this week are the same people who cleaned it last month. They know your preferences, your pet's schedule, and the spot on the baseboard where the light hits it just right.

Detailed Service Checklists

Every service type has a documented checklist tailored to that specific job. Our team doesn't guess — they follow a proven process refined over 15+ years.

Licensed, Insured & Bonded

We're fully licensed, insured, and bonded — not because it's a marketing talking point, but because professional standards are non-negotiable when you're trusted with someone's home or business.

Proof in the Numbers

  • 15+ years serving the Lake Lanier region
  • 1,000+ homes cleaned
  • 5.0 Google rating from 18+ reviews
  • 2019 Best of Dawsonville Award

How to Request a Re-Clean

Requesting a re-clean is simple:

  1. 1

    Reach out when you notice the issue. The sooner, the better — we want to address concerns while they're fresh.

  2. 2

    Tell us what needs attention. Be as specific as you like. You don't need to justify anything.

  3. 3

    We'll schedule the return visit. Our team comes back as soon as availability allows. We'll communicate clearly about timing.

Two Ways to Reach Us

You'll speak directly with someone on our team, not an automated system.

FAQ

Common Questions About the Guarantee

Is there a fee for the return visit?

No. The re-clean is completely free of charge. That's what makes it a guarantee, not a "satisfaction policy."

How soon after service should I contact you?

As soon as you notice something that needs attention. The sooner we hear from you, the faster we can address concerns while the service details are still fresh for both our team and yours.

What if the issue seems minor?

Contact us anyway. Our standard is nothing less than pristine, and we'd rather hear about small concerns than have you live with something that bothers you.

How quickly will you return to re-clean?

We'll schedule the return visit as soon as our team's availability allows — typically within a few days of your request. We'll communicate clearly about timing so you know exactly when to expect us back.

Does the guarantee apply to first-time clients?

Yes. Every client, every visit, every service type — no exceptions.

Experience the Boutique Difference

Get a free, no-obligation quote for your home. Join hundreds of Lake Lanier families who've reclaimed their weekends.