Quick Answers to Common Questions
Everything you need to know about pricing, scheduling, what's included, and how we work. Can't find what you're looking for? Get in touch — we're happy to help.
Service & Pricing
How quotes, costs, and timing work.
How much does house cleaning cost in Gainesville, GA?
Pricing depends on home size, frequency, and service type. Free online estimates are available — call (678) 296-2926, message us via WhatsApp, or request one at lanierpristine.com. Recurring service customers receive preferred rates.
How long does a typical cleaning visit take?
A standard recurring cleaning usually takes 2-4 hours depending on the size of your home and the scope of work. Deep cleans and move-in/move-out cleans may take longer. We'll provide a time estimate during your initial consultation.
Booking & Scheduling
How to book, reschedule, and prepare for our visit.
Can I book recurring service online?
Yes — request a free quote at lanierpristine.com or message us on WhatsApp at (678) 296-2926. We'll confirm your team, day, and arrival window.
Get a free quoteHow does scheduling work?
We offer flexible scheduling to fit your lifestyle or business. You can book one-time service or set up recurring cleanings — weekly, bi-weekly, or monthly — by phone, online, or through our contact form. We'll match you with a regular team and a time slot that works for you.
Do I need to sign a contract?
No — we don't require any contracts. You're free to book one-time service, set up recurring cleanings, or pause and cancel as your needs change. We earn your repeat business through quality, not paperwork.
What is your cancellation policy?
We understand schedules change. We simply ask for 24-hour notice if you need to cancel or reschedule. There are no long-term contracts — you can adjust or cancel your service at any time.
Do I need to be home during the cleaning?
No, many of our clients provide a key or garage code. All of our team members are fully background-checked, licensed, insured, and bonded, so you can trust us in your home even when you're away.
Cleaning Service Details
What's included, products we use, and customization.
Do you use eco-friendly cleaning products?
Yes — we use eco-friendly cleaning supplies on every job, safe for kids, pets, and indoor air quality. We can accommodate fragrance-free or specialty product requests.
Will I have the same cleaning team every visit?
Yes — that's our boutique model. Unlike rotating-crew franchises, you'll have the same small dedicated team every visit, so they get to know your home, your preferences, and any pets.
Do you serve Lake Lanier vacation rentals and Airbnbs?
Yes — vacation rental turnover is one of our specialties. We provide same-day cleaning between guest stays across Lake Lanier — Buford, Cumming, Gainesville, Flowery Branch, and Dawsonville. Linens, restock, and photo-ready presentation included. Call (678) 296-2926 for turnover pricing.
Do you offer move-out cleaning that meets landlord requirements?
Yes — our move-out cleans meet typical landlord and property-management standards: inside cabinets, ovens, refrigerators, baseboards, and full bathroom detail. Available across Cumming, Gainesville, Buford, Flowery Branch, Braselton, and Hoschton.
Can I customize my cleaning service?
Absolutely. Every cleaning is tailored to your home or business. We can prioritize specific rooms, focus on high-traffic areas, handle specialty tasks like inside cabinets or refrigerator detail, or prep your home for events. Just let us know what matters most to you.
Are your services pet-friendly?
We love pets! Our team is comfortable working around dogs, cats, and other household pets. We use pet-safe, eco-friendly products, and we'll make sure your furry family members are comfortable during every visit.
Trust & Coverage
Service areas, insurance, safety, privacy, and our guarantee.
Is your team licensed, bonded, and insured?
Yes — Lanier Pristine is fully licensed, bonded, and insured for both residential and commercial cleaning across Hall and Forsyth Counties. Documentation available on request.
What's your satisfaction guarantee?
If you're not 100% satisfied, contact us within 24 hours and we'll return to re-clean the area free of charge.
Learn more about our guaranteeDo you speak Spanish or Portuguese?
Sim, falamos português. Our team serves clients in both English and Portuguese.
Are you the same company as All Seasons Cleaning Services?
Yes — Lanier Pristine is the rebrand of All Seasons Cleaning Services. Same team, same Mara-led service, new name and refreshed standards. Many of our older reviews still reference the original brand.
Which areas does Lanier Pristine serve?
We proudly serve Gainesville, Buford, Cumming, Dawsonville, Dahlonega, Winder, Flowery Branch, Sugar Hill, and surrounding North Georgia communities along the Lake Lanier region.
See all service areasWhat safety and cleanliness standards do you follow?
Our team follows industry-best sanitation practices and professional safety standards. Every team member is background-checked, trained on our cleaning protocols, and respectful of your space and privacy. We use sealed, color-coded cleaning supplies to prevent cross-contamination between bathroom and kitchen surfaces.
Do you protect my personal information?
Yes — we take privacy seriously. Any personal information you share for booking or communication is stored securely and used only to fulfill services or communicate with you. We never sell or share your data with third parties.
Read our Privacy PolicyWe're Happy to Help
Didn't see your question above? Reach out and we'll get back to you with a personal answer. Every conversation goes directly to our team — no call center, no scripts.